Innovations in Knowledge-Intensive Services

Knowledge-intensive services are among the fastest growing and dynamic sectors of the economy. Succeeding in developing innovations is considered as one of the most essential success factors in knowledge-intensive services. Therefore, innovations in knowledge-intensive services are an interesting and a widely studied issue. However, the subject is still very disorganised and confusing. This paper presents a classification of knowledge-intensive services. In addition, the objective of the paper is to present a brief review of research related to innovations in knowledge-intensive services.